Managed Services
Your platforms, healthy around the clock.
Proactive monitoring, AIOps, support, and continuous improvement for critical platforms.
What is Managed Services?
Managed Services keep your critical applications and infrastructure running. TAP360 monitors, supports, maintains, and improves your platforms under agreed service levels, with AIOps that detects issues early.
Overview
Launch day is the start, not the finish. Our operations team watches your platforms, responds to incidents, applies updates, and keeps security and compliance current. AI driven monitoring correlates signals and routes issues to the right engineer, so problems are handled before users notice.
What we deliver
Your platforms, healthy around the clock.
24/7 monitoring and support
Round the clock monitoring with clear escalation paths.
AIOps
Signal correlation and anomaly detection that flag incidents early.
Application maintenance
Fixes, updates, and small enhancements on a steady cadence.
Infrastructure operations
Servers, networks, databases, and cloud resources managed for you.
Security and compliance
Patching, access reviews, and audit ready records.
Continuous improvement
Regular reviews that turn incidents into lasting fixes.
TECHNOLOGY WE USED
The technology behind Managed Services
Cloud and DevOps
- AWS
- Google Cloud
- Docker
- Kubernetes
Integration and APIs
- Kafka
- OpenAPI
Data and caching
- PostgreSQL
- Redis
Screen concepts
Managed Services
Screens shown are design concepts.
How it works
- 01
Onboard
Document the platform, runbooks, and service levels.
- 02
Monitor
Connect telemetry and alerting.
- 03
Respond
Resolve incidents and requests within agreed times.
- 04
Improve
Review trends and remove root causes.
Outcomes
- Fewer surprises in production
- Predictable support under clear service levels
- Security kept current
- Engineering time freed for new work
Who it serves
- Banks and payment providers
- Enterprises running core platforms
- Public sector services
- Growing product companies
Brochure
Managed Services · Brochure
A two page summary you can share with your team or print.
Download brochure
Managed Services
Let us build it with you.
Tell us about your goals and a TAP360 specialist will get back to you.