Solutions

Managed Services

Your platforms, healthy around the clock.

Managed Services keep your critical applications and infrastructure running. TAP360 monitors, supports, maintains, and improves your platforms under agreed service levels, with AIOps that detects issues early.

Managed Services · Brochure

Overview

Launch day is the start, not the finish. Our operations team watches your platforms, responds to incidents, applies updates, and keeps security and compliance current. AI driven monitoring correlates signals and routes issues to the right engineer, so problems are handled before users notice.

What we deliver

0124/7 monitoring and support

Round the clock monitoring with clear escalation paths.

02AIOps

Signal correlation and anomaly detection that flag incidents early.

03Application maintenance

Fixes, updates, and small enhancements on a steady cadence.

04Infrastructure operations

Servers, networks, databases, and cloud resources managed for you.

05Security and compliance

Patching, access reviews, and audit ready records.

06Continuous improvement

Regular reviews that turn incidents into lasting fixes.

How it works

Onboard
Document the platform, runbooks, and service levels.
Monitor
Connect telemetry and alerting.
Respond
Resolve incidents and requests within agreed times.
Improve
Review trends and remove root causes.

Outcomes

Fewer surprises in production
Predictable support under clear service levels
Security kept current
Engineering time freed for new work

Who it serves

Banks and payment providers
Enterprises running core platforms
Public sector services
Growing product companies